Description

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Governments all over the world are consistently outpaced by digital change, and are falling behind.

Digital government is a better performing government. It is better at providing services people and businesses need. Receiving benefits, accessing health records, registering companies, applying for licences, voting -- all of this can be done online or through digital self-service. Digital technology makes government more efficient, reduces hassle, and lowers costs. But what will it take to make governments digital?

Good governance will take nothing short of a metamorphosis of the public sector. With contributions from industry, academic, and government experts -- including Hillary Hartley, chief digital officer for Ontario, and Salim Ismail, founder of Singularity University -- Government Digital lays down a blueprint for this radical change.

About the Author

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Alex Benay is the Chief Information Officer of the Government of Canada. Previously, he was the President and CEO of the Canada Science and Technology Museums Corporation (now called Ingenium -- Canada's Museums of Science and Innovation). He is also the author of Canadian Failures: Stories of Building Toward Success. He lives in Ottawa.