Description

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This book takes the position that organizations, such as businesses and government agencies, form a special class of living system. As such, they come into being, live through lifecycle stages, and can experience organizational health and various forms of organizational illness along the way. If the latter is frequent or extended, such organizations often die an untimely death. A services perspective can go a long way to combat this outcome and assist in maintaining organizational health. Allowing this perspective to permeate, an organization induces a consideration of its genuine value and leads to a greater understanding of the breadth of stakeholders who are the beneficiaries of it.

About the Author

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Doug McDavid was educated as a generalist, among the pioneer class at UC Santa Cruz, and went on to a career in information, systems, and information systems. He led major automation projects for library functions, and the enterprise-wide application of network control, order processing, billing, and network engineering in an early data communications company. He's done data and process modeling and enterprise architecture for telco, brokerage, banking, software, consulting, insurance, government (local, state, federal, and military), aerospace, high tech, consumer electronics, as well as secondary and higher education. He writes about people and technology in organizations.