Description

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This book covers all aspects of managing a successful housekeeping department. The book includes essential information on organizing, staffing, training, and supervising a housekeeping team. It also provides insights into effective communication, time management, and budgeting skills for running a successful operation. The book is a must-read for hospitality professionals and students, providing practical tips and strategies to optimize housekeeping services and enhance the guest experience. Whether you are a seasoned housekeeping manager or just starting your career in hospitality, this book provides valuable insights into the crucial role that housekeeping plays in the overall success of a hotel or resort.

About the Author

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Deepak Juyal is an accomplished tourism professional with over 15 years of experience in the industry. He completed his MBA in Tourism from Garhwal University, Uttarakhand in 2005 and went on to work with some of the most reputed names in the business viz. KUONI & TUI, where he managed inbound operations for clients from France, Switzerland, UK, USA & Australia. He also handled domestic operations for the renowned IRCTC brand. Deepak's expertise in tourism operations earned him the position of Assistant General Manager with Purequest Adventures (soft adventure brand of TUI) in 2018. He played a key role in developing the company's business strategy and ensuring its successful implementation. However, his passion for education led him back to his hometown Dehradun, where he joined Graphic Era University as Assistant Professor. He has qualified UGC-NET and is currently pursuing his PhD in Sustainable Tourism. Apart from his professional achievements, Deepak is an avid traveler and adventurer. He has explored many parts of India, including Rajasthan, Himachal Pradesh, Ladakh, Madhya Pradesh, Uttarakhand, Karanataka, and Maharashtra. He has also done trekking in Himachal Pradesh and Uttarakhand and went on a thrilling bike ride to Ladakh. Deepak's love for travel has also taken him to neighboring country Bhutan. Overall, Deepak Juyal is a dynamic professional with a passion for tourism and a commitment to sustainable practices.