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Back to topHow to Navigate the Phone Tree of Doom (Paperback)
$16.95
Usually Ships in 1-5 Days
This book is non-returnable.
This book is non-returnable.
Description
A hilarious, unflinchingly true guidebook to the inside world of the customer service industry and the secrets, truths, and lies that annoy, frustrate, enrage, horrify, amuse, and occasionally confound industry workers. If you've ever wanted to know what in the world the other side of the phone (or counter) is thinking, this book is for you.