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Back to topDisney y el arte del servicio al cliente (Paperback)
$25.95
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Email or call for price
Description
This book demonstrates the method to create a successful business based on the model of Disney. From learning how to treat a client, organize employees, lay out a project, to a guide on how to maintain the workplace to create quality service, this book will lead your company and work life to success.
Este libro muestra el método para crear un negocio exitoso basado en el modelo de Disney. Desde cómo tratar al cliente, organizar a los empleados y plantear un proyecto, hasta la manera de mantener el lugar de trabajo para dar un servicio de calidad.
About the Author
Theodore Kinni is the senior editor of the Strategy+Business magazine. He is the author and collaborator of 14 business books. He is also a member of the National Book Critics Circle and of the Society of American Business Editors and Writers.