You are here

Home » Browse Books
Back to top

Browse Books: Business & Economics / Customer Relations

What Clients Love: A Field Guide to Growing Your Business Cover Image
What Clients Love: A Field Guide to Growing Your Business (Paperback)
By Harry Beckwith
$21.99
Usually Ships in 1-5 Days
The Gold Standard: Giving Your Customers What They Didn't Know They Wanted Cover Image
The Gold Standard: Giving Your Customers What They Didn't Know They Wanted (Hardcover)
By Colin Cowie
$28.99
Usually Ships in 1-5 Days
Salesforce for Dummies (For Dummies (Computers)) Cover Image
Salesforce for Dummies (For Dummies (Computers)) (Paperback)
By Liz Kao, Jon Paz
$34.99
Usually Ships in 1-5 Days
The Relationship Economy: Building Stronger Customer Connections in the Digital Age Cover Image
The Relationship Economy: Building Stronger Customer Connections in the Digital Age (Hardcover)
By John R. Dijulius
$24.95
Email or call for price
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs Cover Image
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (Hardcover)
By Bill Price, David Jaffe
$32.00
Usually Ships in 1-5 Days
The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer S Cover Image
The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer S (Paperback)
By Don R. Crawley
$25.00
Usually Ships in 1-5 Days
This book is non-returnable.
Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees Cover Image
Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Hardcover)
By Doug Lipp
$29.00
Usually Ships in 1-5 Days
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture Cover Image
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture (Paperback)
By Robert Spector, Breanne O. Reeves
$22.00
Usually Ships in 1-5 Days
Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale Cover Image
Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale (Hardcover)
By Robin Lent, Genevieve Tour, Alain-Dominique Perrin (Foreword by)
$32.00
Usually Ships in 1-5 Days
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company Cover Image
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company (Paperback)
By Ken Blanchard
$11.06
Email or call for price
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World Cover Image
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World (Hardcover)
By John R. Dijulius
$24.95
Usually Ships in 1-5 Days
Pre-Order Now Badge
Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever Cover Image
Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever (Paperback)
By Jeff Fromm, Christie Garton
$19.99
Coming Soon - Available for Pre-Order Now

Pages