You are here

Home » Browse Books
Back to top

Browse Books: Business & Economics / Customer Relations

The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping Cover Image
The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping (Paperback)
By Jerry Angrave
$32.99
Email or call for price
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results Cover Image
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Hardcover)
By Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
$31.00
Usually Ships in 1-5 Days
Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards Cover Image
Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards (Paperback)
By Michael Levine
$16.99
Email or call for price
Customer Experience Strategy-Paperback Cover Image
Customer Experience Strategy-Paperback (Paperback)
By Lior Arussy
$35.00
Usually Ships in 1-5 Days
Decomplify: How Simplicity Drives Stability, Innovation and Transformation Cover Image
Decomplify: How Simplicity Drives Stability, Innovation and Transformation (Hardcover)
By Gary S. Michel
$27.99
Usually Ships in 1-5 Days
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions Cover Image
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions (Hardcover)
By Donna Weber
$27.99
Usually Ships in 1-5 Days
How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections--In Person and Online Cover Image
How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections--In Person and Online (Paperback)
By Susan RoAne
$18.99
Usually Ships in 1-5 Days
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Cover Image
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (Paperback)
By Leonardo Inghilleri, Micah Solomon
$19.99
Usually Ships in 1-5 Days
How to Talk to Customers Cover Image
How to Talk to Customers (Hardcover)
By Diane Berenbaum, Tom Larkin
$26.00
Usually Ships in 1-5 Days
Legendary Service: The Key Is to Care Cover Image
Legendary Service: The Key Is to Care (Hardcover)
By Ken Blanchard, Victoria Halsey, Kathy Cuff
$24.00
Usually Ships in 1-5 Days
This book is non-returnable.
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life Cover Image
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life (Hardcover)
By Jeff Henderson
$26.99
Usually Ships in 1-5 Days
Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Cover Image
Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and (Hardcover)
By DMD Michael Sonick
$29.99
Usually Ships in 1-5 Days

Pages